How to order your bonbon…

Select colour

Please click on the colour of the bonbon you would like to order

Note: The Clear 15″ bonbons that we sell on our online store can not be filled with confetti. The confetti balloons are 20″ in size and can also be ordered on our online store.

We also offer a 24″ Confetti filled balloons which are much larger in this size. These balloons can only be ordered directly through us. Please contact for more information at hello@bonbonballoons.com.

Personalised Message & Details

Please add in your personal message plus any additional details you would like us to know.

– Favourite colours for the balloon string.
– What occasion you are sending the balloon is for?
– Who is receiving the balloon? (Adult, gender, child, etc).

Any extra details you can add will make your purchase even more unique and personal!

Delivery

– Please provide the full address of where we are sending the bonbon to.
– Please specify on which date you wish for the bonbon to be delivered.
– If you require a Saturday delivery please make sure you select this on the postage options.

If you require your balloon to be sent to an address in Scotland please note this can take two days to be delivered from dispatch due to the fact that helium filled balloons can’t be sent by air they have to be send via train/road. We advise you select a delivery date a day earlier than required.

Frequently Asked Questions…

 

What is the latest I can place my order for the next working day delivery?
Please ensure that you place your order pre 1pm to ensure it meets our dispatch deadline for next day delivery.
How far in advance can I order my bonbon?
As far as you wish, however we do ask if you are ordering a ‘Bespoke Balloon’ you order at least two days before you would like your balloon to be delivered. As this gives us enough time to create your beautiful bespoke bonbon strings.
Do you deliver on a Saturday?
Yes we do but we have to charge a little extra for this service.
Do you ship international?
If you wish to use our bespoke service we can send your balloons deflated with our lovely strings attached outside of the UK. We will give you instruction on how to inflate your bonbons. This way you still get to feature our beautiful balloons wherever you are. Currently we can only send orders inflated within the UK mainland.
What if the recipient is not in when the bonbon is delivered?
A card will be left with details of how they can arrange re delivery or collect from a near by depot.
What if the bonbon is damaged in transit?
This is very uncommon because we package each bonbon in a box and inside surrounded by tissue paper but in the unfortunate event we will send out a replacement asap or arrange a full refund.
How long can my personalized message be?
There is no limit to your message however we find it is better to keep it short & sweet so it doesn’t weigh down the balloon.
How long will my bonbon stay afloat?
Your balloon should stay afloat for at least one week and sometimes if you are lucky 2 or 3 weeks. Once it has gone down we have some lovely ideas to share with you on what you can do with the beautiful handmade balloon strings.
How do I cancel an order I have placed or change the delivery date or details?

If you would like to cancel an order or change any of your order details please contact us at hello@bonbonballoons.com. We will give you a full refund or change your order details.

I would like to use these balloons at my wedding / event. What options are available?

We would love to design and create something completely unique for you. From a store opening or press day to a wedding we believe we can design the perfect installation. We can explore all the possibilities from using giant latex balloons to bubble balloons. Beautiful balloon strings can be developed by using a variety of materials to create something very special. Please get in touch here.


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